Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the ARBIT LAB website, web account portal, and desktop application (collectively, the “Service”), operated by ARBIT LAB (“we,” “us,” or “our”). By creating an account or using the Service you agree to be bound by these Terms. If you do not agree, do not use the Service.

Questions? Contact us at hello@arbitlab.com.

1. Eligibility and Accounts

You must be at least 16 years old to use the Service. By using the Service, you represent that you meet this requirement. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at hello@arbitlab.com if you suspect unauthorized use of your account.

You may not share your account credentials or, on Team plans, transfer seats to parties outside your organization without our written consent.

2. License to Use the Application

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the ARBIT LAB desktop application for your personal or internal business purposes.

You may not: (a) sublicense, resell, or distribute the application; (b) reverse engineer, decompile, or attempt to extract the source code except as permitted by applicable law; (c) use the application to build a competing product or service; or (d) remove or obscure any proprietary notices.

3. Plans, Billing, and Subscriptions

Plans

We offer three plans: Solo (free, limited to 3 parallel agents), Pro ($20/month or equivalent yearly rate — unlimited agents, memory, SSH, integrations), and Team ($40/seat/month — includes seat and license management). Plan features and pricing are described on our pricing page and are subject to change with reasonable notice.

Billing

Paid plans are billed in advance on a monthly or annual cycle through Stripe. All prices are in USD unless otherwise stated. By subscribing, you authorize us (via Stripe) to charge your payment method on a recurring basis. You are responsible for all applicable taxes. If a payment fails, we will notify you and may suspend access to paid features until the balance is settled.

Stripe may be operating in test mode during early access; no real charges are made in test mode. We will notify you before switching to live billing.

Cancellation

You may cancel your subscription at any time from the account portal. Cancellation takes effect at the end of the current billing period; you retain access to paid features until then. We do not offer refunds for partial billing periods except where required by law. To cancel, visit your account dashboard or contact us at hello@arbitlab.com.

Free tier

The Solo plan is free and does not require a payment method. We reserve the right to modify the free tier’s feature set with reasonable notice.

4. Acceptable Use

You agree not to use the Service to:

• —Violate any applicable law or regulation.
• —Transmit malicious code, exploits, or interfere with other users’ systems.
• —Attempt to gain unauthorized access to our systems or other users’ accounts.
• —Generate or distribute content that is illegal, defamatory, or infringes third-party intellectual property rights.
• —Circumvent or stress-test our rate limits or infrastructure in bad faith.
• —Misrepresent your identity or affiliation when using the Service.

We reserve the right to suspend or terminate accounts that violate this section without refund.

5. Your Content and AI Providers

You retain full ownership of your source code, repositories, and any content you create using the Service. ARBIT LAB does not claim any intellectual property rights over your code.

The desktop application orchestrates third-party AI coding agent CLIs (such as Claude Code, Codex, Gemini CLI, and others). When you dispatch agents, your prompts and code are sent directly to those providers’ APIs under their respective terms of service. ARBIT LAB is not responsible for the output, conduct, or data practices of third-party AI providers. You are responsible for reviewing and complying with those providers’ terms.

6. Intellectual Property

The ARBIT LAB name, logo, application, and website (excluding your content) are owned by us and protected by intellectual property laws. Nothing in these Terms grants you rights to use our trademarks, trade names, or branding without our prior written consent.

7. Disclaimer of Warranties

The service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be uninterrupted, error-free, or free of harmful components. Your use of the service is at your own risk.

8. Limitation of Liability

To the fullest extent permitted by law, ARBIT LAB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or in connection with your use of or inability to use the service, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising under these terms shall not exceed the amount you paid us in the twelve months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless ARBIT LAB and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) your violation of these Terms; or (c) your infringement of any third-party right.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with reasonable notice where practicable. You may close your account at any time from the account portal. Upon termination, your license to use the application ends and we may delete your account data in accordance with our Privacy Policy. Provisions that by their nature should survive termination (including payment obligations, IP rights, disclaimers, and liability limits) will survive.

11. Changes to These Terms

We may modify these Terms from time to time. We will notify you of material changes via the account portal or by email at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service and may cancel your subscription before the effective date.

12. Governing Law and Disputes

These Terms are governed by the laws of your jurisdiction, without regard to conflict of law principles. We encourage you to contact us at hello@arbitlab.com before initiating any legal proceeding — most issues can be resolved quickly and informally. Nothing in this section limits any rights you may have under applicable consumer protection laws.

13. Miscellaneous

These Terms constitute the entire agreement between you and ARBIT LAB regarding the Service and supersede all prior agreements. If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force. Our failure to enforce any right or provision will not be construed as a waiver. You may not assign your rights under these Terms without our consent.

14. Contact